Frequently Asked Questions

Frequently Asked Questions

Before sending out the goods our QC department will do strict quality check to avoid customer complain, usually all the goods you receive have good quality. If the goods have quality issue, please contact us asap and DIIAMO will offer Professional and responsible solution, such refund the money, make new bags and send to you, offer discount etc.

Yes you can. We offer swatches and hardware for free of charge. You only need to pay for shipping or advise us your international courier account for freight collect.

Yes for each collection of designs, we will recommend the related and required swatches and colors for samples making by E-mail. We will also send more swatches for reference and choosing when we ship the samples package. Generally we can source all the lastest and popular leather patterns, fabrics, and hardware accessories in different colours as well as some niche and rare materials. We use Pantone TPG and TPX the latest version FHIP110N to match colours. Please advise the colour codes when you refer to Pantone. Thanks. 

We prefer payment currency in USD as a priority, Euro and GBP and AUD are also optional and acceptable. We transact through banks via telegraphic transfers and letter of credit as main methods of payment. For small amount payment, such as sample fee and freight/ shipping fee, we accept Paypal.

We accept FOB, EXW, door to door shipment etc, can ship to worldwide. We prepay the shipping cost if consignee does not have  shipping agent in China. We ship via several means such as courier express, regular mail small parcel, air cargo and by-sea shipment. We can offer one-stop logistics services with our national-class professional forwarder. Economic rate, safe and fast delivery are guaranteed. For details as per each shipment concerned.

We give a standard of one year warranty for our products except otherwise specified. For details as per each order concerned.

We do NOT and will NEVER share or sell or disclose your designs to any party unconcerned in any form. Your designs are kept exclusive to you and your business and shipment info are safe with us. We will sign Non-Disclosure Agreement with our clients.

Please pay 30% deposit so we can purchase materials then start the production procedure. Pay 70% balance before shipment when production is almost finished. Bag samples in bulk production will be sent to you to check the qulity, you can also send QC to our factory to check.

We transact through banks via telegraphic transfers and letter of credit as main methods of payment. 

All materials used to create your products are ethically sourced from our reputable suppliers. As a part of the design process we take in to account your requirements for durability, luxury, hand feel, and environment protecting, matching your items with the very best materials for the application.

Yes, we do. We are good at making bag according to your draft/ picture/ real sample. After you confirm the bag styles and details,  we will make and send bag samples to you to check details and approve. When you are Ok with all bag details, then we go to production.

Before the production, we would make pre-production to confirm with customers. During the production, we have professional QC to inspect the products while manufacturing. And we also warmly welcome customer’s QC to inspect the goods before shipment.

Please let us know your bag design/ pattern, and requirements, then our cost accountant will estimate the price. After we agree on the price, will start sampling. When the sample finishes, bag pictures will be sent to you to evaluate, as well as the bag sample.

To confirm the order, you need to pay a 30% deposit so we can start to purchase materials and produce. Will keep you posted on production progress by sending pictures. 70% balance should be paid before shipment. For more details please refer to the below picture or contact us ([email protected]).

The step to place bag order

No matter your order is big or small,we are capable of offering you the desired solution.We have low minimum order quantity for middle and high end markets start-ups and we focus on and specialize in niche markets as well.

Yes, we can make everything one-stop for you at DIIAMO. For details as per inquiry concerned. Please send us a formal authorization to allow us to produce under your brand name.

No problem! We can copy on your samples and provide you with counter-samples for approval. We can also make some bag detail changes according to your needs. 

Sample charges are based on how complicated the designs are and the materials they use. The more complicated the design, the sample charge is high. For normal PU (faux leather) women handbag, the sample fee is about 50 US dollars, not including sample freight cost. For details as per inquiry concerned.

Sure, we know you will have new bright thoughts after you review the bag samples. Very welcome to share your idea with us and we will arrange to make next batch of samples then send to you to approve. 

For sample: lead-time is usually 6-12 days. For production: lead-time is about 50 days. We are very flexible, can preferentially arrange your order bulk production according to your needs.

Sure, we will make samples and send to you for testing before bulk production. We offer a prototyping service for the purposes of range development, which allows you to perfect your designs before committing to do production. 

Because the majority of the items we produce are made ompletely to your specifications, this is carried  out before bulk production commences and the sample is sent to you in image form, or if you prefer, physically posted to you for approval. At this stage you can make minor design amendments to ensure your final products are exactly as you want them.

Before sending out the goods our QC department will do strict quality check to avoid customer complain, usually all the goods you receive have good quality. If the goods have quality issue, please contact us asap and DIIAMO will offer Professional and responsible solution, such refund the money, make new bags and send to you, offer discount etc.

Yes you can. We offer swatches and hardware for free of charge. You only need to pay for shipping or advise us your international courier account for freight collect.

Yes for each collection of designs, we will recommend the related and required swatches and colors for samples making by E-mail. We will also send more swatches for reference and choosing when we ship the samples package. Generally we can source all the lastest and popular leather patterns, fabrics, and hardware accessories in different colours as well as some niche and rare materials. We use Pantone TPG and TPX the latest version FHIP110N to match colours. Please advise the colour codes when you refer to Pantone. Thanks. 

We prefer payment currency in USD as a priority, Euro and GBP and AUD are also optional and acceptable. We transact through banks via telegraphic transfers and letter of credit as main methods of payment. For small amount payment, such as sample fee and freight/ shipping fee, we accept Paypal.

We accept FOB, EXW, door to door shipment etc, can ship to worldwide. We prepay the shipping cost if consignee does not have  shipping agent in China. We ship via several means such as courier express, regular mail small parcel, air cargo and by-sea shipment. We can offer one-stop logistics services with our national-class professional forwarder. Economic rate, safe and fast delivery are guaranteed. For details as per each shipment concerned.

We give a standard of one year warranty for our products except otherwise specified. For details as per each order concerned.

We do NOT and will NEVER share or sell or disclose your designs to any party unconcerned in any form. Your designs are kept exclusive to you and your business and shipment info are safe with us. We will sign Non-Disclosure Agreement with our clients.

Please pay 30% deposit so we can purchase materials then start the production procedure. Pay 70% balance before shipment when production is almost finished. Bag samples in bulk production will be sent to you to check the qulity, you can also send QC to our factory to check.

We transact through banks via telegraphic transfers and letter of credit as main methods of payment. 

All materials used to create your products are ethically sourced from our reputable suppliers. As a part of the design process we take in to account your requirements for durability, luxury, hand feel, and environment protecting, matching your items with the very best materials for the application.

Yes, we do. We are good at making bag according to your draft/ picture/ real sample. After you confirm the bag styles and details,  we will make and send bag samples to you to check details and approve. When you are Ok with all bag details, then we go to production.

Before the production, we would make pre-production to confirm with customers. During the production, we have professional QC to inspect the products while manufacturing. And we also warmly welcome customer’s QC to inspect the goods before shipment.

Please let us know your bag design/ pattern, and requirements, then our cost accountant will estimate the price. After we agree on the price, will start sampling. When the sample finishes, bag pictures will be sent to you to evaluate, as well as the bag sample.

To confirm the order, you need to pay a 30% deposit so we can start to purchase materials and produce. Will keep you posted on production progress by sending pictures. 70% balance should be paid before shipment. For more details please refer to the below picture or contact us ([email protected]). The step to place bag order

No matter your order is big or small,we are capable of offering you the desired solution.We have low minimum order quantity for middle and high end markets start-ups and we focus on and specialize in niche markets as well.

Yes, we can make everything one-stop for you at DIIAMO. For details as per inquiry concerned. Please send us a formal authorization to allow us to produce under your brand name.

No problem! We can copy on your samples and provide you with counter-samples for approval. We can also make some bag detail changes according to your needs. 

Sample charges are based on how complicated the designs are and the materials they use. The more complicated the design, the sample charge is high. For normal PU (faux leather) women handbag, the sample fee is about 50 US dollars, not including sample freight cost. For details as per inquiry concerned.

Sure, we know you will have new bright thoughts after you review the bag samples. Very welcome to share your idea with us and we will arrange to make next batch of samples then send to you to approve. 

For sample: lead-time is usually 6-12 days. For production: lead-time is about 50 days. We are very flexible, can preferentially arrange your order bulk production according to your needs.

Sure, we will make samples and send to you for testing before bulk production. We offer a prototyping service for the purposes of range development, which allows you to perfect your designs before committing to do production. 

Because the majority of the items we produce are made ompletely to your specifications, this is carried  out before bulk production commences and the sample is sent to you in image form, or if you prefer, physically posted to you for approval. At this stage you can make minor design amendments to ensure your final products are exactly as you want them.

Frequently Asked Questions

Yes, we do. We are good at making bag according to your draft/ picture/ real sample. After you confirm the bag styles and details,  we will make and send bag samples to you to check details and approve. When you are Ok with all bag details, then we go to production.

Before the production, we would make pre-production to confirm with customers. During the production, we have professional QC to inspect the products while manufacturing. And we also warmly welcome customer’s QC to inspect the goods before shipment.

Please let us know your bag design/ pattern, and requirements, then our cost accountant will estimate the price. After we agree on the price, will start sampling. When the sample finishes, bag pictures will be sent to you to evaluate, as well as the bag sample.

To confirm the order, you need to pay a 30% deposit so we can start to purchase materials and produce. Will keep you posted on production progress by sending pictures. 70% balance should be paid before shipment. For more details please refer to the below picture or contact us ([email protected]).

The step to place bag order

No matter your order is big or small,we are capable of offering you the desired solution.We have low minimum order quantity for middle and high end markets start-ups and we focus on and specialize in niche markets as well.

Yes, we can make everything one-stop for you at DIIAMO. For details as per inquiry concerned. Please send us a formal authorization to allow us to produce under your brand name.

No problem! We can copy on your samples and provide you with counter-samples for approval. We can also make some bag detail changes according to your needs. 

Sample charges are based on how complicated the designs are and the materials they use. The more complicated the design, the sample charge is high. For normal PU (faux leather) women handbag, the sample fee is about 50 US dollars, not including sample freight cost. For details as per inquiry concerned.

Sure, we know you will have new bright thoughts after you review the bag samples. Very welcome to share your idea with us and we will arrange to make next batch of samples then send to you to approve. 

For sample: lead-time is usually 6-12 days. 

For production: lead-time is about 50 days.

We are very flexible, can preferentially arrange your order bulk production according to your needs.

Sure, we will make samples and send to you for testing before bulk production. We offer a prototyping service for the purposes of range development, which allows you to perfect your designs before committing to do production. 

Because the majority of the items we produce are made ompletely to your specifications, this is carried  out before bulk production commences and the sample is sent to you in image form, or if you prefer, physically posted to you for approval. At this stage you can make minor design amendments to ensure your final products are exactly as you want them.

Before sending out the goods our QC department will do strict quality check to avoid customer complain, usually all the goods you receive have good quality. If the goods have quality issue, please contact us asap and DIIAMO will offer Professional and responsible solution, such refund the money, make new bags and send to you, offer discount etc.

Yes you can. We offer swatches and hardware for free of charge. You only need to pay for shipping or advise us your international courier account for freight collect.

Yes for each collection of designs, we will recommend the related and required swatches and colors for samples making by E-mail. We will also send more swatches for reference and choosing when we ship the samples package. Generally we can source all the lastest and popular leather patterns, fabrics, and hardware accessories in different colours as well as some niche and rare materials. We use Pantone TPG and TPX the latest version FHIP110N to match colours. Please advise the colour codes when you refer to Pantone. Thanks. 

We prefer payment currency in USD as a priority, Euro and GBP and AUD are also optional and acceptable. We transact through banks via telegraphic transfers and letter of credit as main methods of payment. For small amount payment, such as sample fee and freight/ shipping fee, we accept Paypal.

We accept FOB, EXW, door to door shipment etc, can ship to worldwide. We prepay the shipping cost if consignee does not have  shipping agent in China. We ship via several means such as courier express, regular mail small parcel, air cargo and by-sea shipment. We can offer one-stop logistics services with our national-class professional forwarder. Economic rate, safe and fast delivery are guaranteed. For details as per each shipment concerned.

We give a standard of one year warranty for our products except otherwise specified. For details as per each order concerned.

We do NOT and will NEVER share or sell or disclose your designs to any party unconcerned in any form. Your designs are kept exclusive to you and your business and shipment info are safe with us. We will sign Non-Disclosure Agreement with our clients.

Please pay 30% deposit so we can purchase materials then start the production procedure. Pay 70% balance before shipment when production is almost finished. Bag samples in bulk production will be sent to you to check the qulity, you can also send QC to our factory to check.

We transact through banks via telegraphic transfers and letter of credit as main methods of payment. 

All materials used to create your products are ethically sourced from our reputable suppliers. As a part of the design process we take in to account your requirements for durability, luxury, hand feel, and environment protecting, matching your items with the very best materials for the application.

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Please message us, prompt reply!